What is Client Directed Home Care?
The Client Directed Home Care Invoicing (CDHCI) Program is an Alberta Health Services (AHS) and Alberta Blue Cross initiative that lets eligible clients direct their own home care. Through the program, you can receive publicly funded home care from an approved private provider like SilverAge Inc., up to a set number of hours approved by AHS each month.
AHS approves your monthly hours and Alberta Blue Cross administers the program. SilverAge Inc. is an approved CDHCI vendor, which means you can choose us to deliver your care and we will submit the claims to Alberta Blue Cross on your behalf. You receive our award-winning, premium care with your approved hours covered by public funding.
What This Means for You
- Simplified Billing: We bill Alberta Blue Cross directly for your approved hours, keeping the process completely stress-free for you and your family.
- No Employer Burden: You get our fully managed services without the burden of hiring caregivers as employees or handling payroll and administration.
- Premium Quality Care: You receive in-home care from one of the region's top home support organizations, with compassionate and highly trained caregivers.
- Dedicated Care Team: There is no revolving door of staff. With help from our care coordinators, you get to know your caregivers, leading to a personalized level of care that is unsurpassed.
What Services Are Covered?
Your services are based on your Home and Community Care assessment and may include:
- Personal Care: Help with hygiene, dressing, toileting, mobility, transfers, medication assistance, and other scheduled care tasks.
- Homemaking: Support to keep your home healthy and safe, such as cleaning, organization, and laundry.
- Respite Care: Giving family caregivers a much-needed break when you cannot safely be left alone.
How Do You Qualify?
You may be eligible for CDHCI if:
- You have a valid Alberta Health Care number and live in a community setting.
- An Alberta Health Services Case Manager has assessed you and determined that you need home care and that this model is a good fit.
- You, or a family member acting as your CDHCI manager, are willing to help direct and monitor your care.
(Note: You do not need an Alberta Blue Cross private plan to qualify.)
How to Get Started
- Request an Assessment: Call Alberta Health Services at 811 to request a home care assessment. A family member or health professional can also call on your behalf.
- Approval: An AHS Case Manager will assess the person needing care and determine the approved hours.
- Confirmation: Once approved, Alberta Blue Cross confirms your monthly hours and provides your customer number.
- Choose SilverAge: Contact us to be your approved provider, and our care team will take it from there!
If you have any questions about this program, please don't hesitate to reach out to us and we will gladly walk you through the process.